Delivery and Refunds

We hand deliver or send by courier 7 days a week. We aim to deliver between 9:00-17:00 and unfortunately we cannot guarantee the time of delivery. A priority service may be possible via a courier for an additional charge, which we are happy to explore for you and pass down at cost. If you would require this service, please do not hesitate to call our Greenwich bakery and we would be more than happy to assist you with this.

DELIVERY FEES

A delivery fee of £10 will be applied to orders that get delivered to:

SE8, SE22

A delivery fee of £15 will be applied to orders that get delivered to:

SE1, SE2, SE3, SE4, SE5, SE6, SE7, SE9, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE18, SE19, SE20, SE21

A delivery fee of £25 will be applied to orders that get delivered to:

SE23, SE24, SE25, SE26, SE27, SE28

SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20

W1, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13, W14

E1, E2, E3, E4, E5, E6, E7, E8, E9, E10, E11, E12, E13, E14, E15, E16, E17, E18

N1, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N20, N21, N22

NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, NW10, NW11

WC1, WC2

EC1, EC2, EC3, EC4

A delivery fee of £45 will be applied to orders that get delivered to outer London postcode areas:

BR1, BR2, BR3, BR4, BR5, BR6, BR7, BR8

CM0, CM1, CM2, CM3, CM4, CM5, CM6, CM7, CM8, CM9, CM11, CM12, CM13, CM14, CM15, CM16, CM17, CM18, CM19, CM20, CM21, CM22, CM23, CM24, CM77, CM92, CM98, CM99

CR0, CR2, CR3, CR4, CR5, CR6, CR7, CR8, CR9, CR44, CR90

DA1, DA2, DA3, DA4, DA5, DA6, DA7, DA8, DA9, DA10, DA11, DA12, DA13, DA14, DA15, DA16, DA17, DA18

EN1, EN2, EN3, EN4, EN5, EN6, EN7, EN8, EN9, EN10, EN11

HA0, HA1, HA2, HA3, HA4, HA5, HA6, HA7, HA8, HA9

IG1, IG2, IG3, IG4, IG5, IG6, IG7, IG8, IG9, IG10, IG11

SL0, SL1, SL2, SL3, SL4, SL5, SL6, SL7, SL8, SL9, SL60, SL95

TN1, TN2, TN3, TN4, TN5, TN6, TN7, TN8, TN9, TN10, TN11, TN12, TN13, TN14, TN15, TN16, TN17, TN18, TN19, TN20, TN21, TN22, TN23, TN24, TN25, TN26, TN27, TN28, TN29, TN30, TN31, TN32, TN33, TN34, TN35, TN36, TN37, TN38, TN39, TN40

KT1, KT2, KT3, KT4, KT5, KT6, KT7, KT8, KT9, KT10, KT11, KT12, KT13, KT14, KT15, KT16, KT17, KT18, KT19, KT20, KT21, KT22, KT23, KT24

RM1, RM2, RM3, RM4, RM5, RM6, RM7, RM8, RM9, RM10, RM11, RM12, RM13, RM14, RM15, RM16, RM17, RM18, RM19, RM20

SM1, SM2, SM3, SM4, SM5, SM6, SM7

TW1, TW2, TW3, TW4, TW5, TW6, TW7, TW8, TW9, TW10, TW11, TW12, TW13, TW14, TW15, TW16, TW17, TW18, TW19, TW20

UB1, UB2, UB3, UB4, UB5, UB6, UB7, UB8, UB9, UB10, UB11, UB18

WD3, WD4, WD5, WD6, WD7, WD17, WD18, WD19, WD23, WD24, WD25, WD99

Please note that we cannot guarantee the quality, date and time of our products for any deliveries outside of the above postcodes and that refunds if unsatisfied will not be authorised.

CAN I GET A REFUND OR POSTPONE MY DELIVERY?

Refunds or delivery date change can only take place within 24hours of the customer placing an order and this has to be communicated in writing via an email on our [email protected] email address. Thank you for your understanding!